SAP Knowledge Base Article - Public

2393443 - Options "Cancel" and "Save & Close" are missing when adding Development Goals - Career Development Planning

Symptom

Unable to add a Development Objective/Goal from the Development Plan, as the "Save & Close" and "Cancel' buttons are not showing in the "Add Development" page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Career Development Planning (CDP)

Reproducing the Issue

  1. Go to Development;
  2. Click Create New Development Objective/Goal;
  3. On the Add Development Goal pop-up window, the "Cancel" and "Save & Close" buttons are not showing: 

CDP_MissingButtons.png

Cause

This issue may be caused by an invalid field type defined for a standard field in the Development Plan Template.

Resolution

Complete list of standard fields and their type id is available in the section "Development Goal Plan Fields" of the Career Development Planning Implementation and Administration Guide.

To confirm the fields definition in the Development Plan Teplate, go to Admin Center > Manage Templates > Development > Select the Template > Edit Fields > Verify the Field Type definition for each field.

To modify the type id of fields in Development Goal Templates, it is necessary to engage your Implementation Partner, as access to Provisioning is required. If you don't have a Partner, you can find for SAP Certified Partners via the SAP Partner Finder or, alternatively, speak with your Account Executive or Customer Engagement Executive about Professional Services options.

See Also

2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

Keywords

Cancel, Save & Close, Buttons, not showing, not shown, missing, missed, Development Goals, objective, objectives, goal, plan, insert, not possible , KBA , LOD-SF-CDP-TMP , Template Management , Problem

Product

SAP SuccessFactors Succession & Development all versions