Symptom
Error when moving to the employment information tab to change the spot bonus components.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SuccessFactors , Employee Central
Reproducing the Issue
The Spot bonus portlet is not working as desired. It is appearing in UI when hiring a new employee however not able to see the spot bonus pay component values after saving the employee profile.
Please find the below error when moving to the employment information tab to change the spot bonus components.
(Once you have read this message, you can dismiss it using either the "OK" or "Cancel" button.)
errorId=aa77f8cf-2d06-4a8a-be8b-1d2851f8bba1
Cause
This issue occurs when the Advance Management has been turned on without enabling the Deductions Management.
Resolution
This error would occur when we trun on Advance Management without enabling the Deductions Management.
Note that Deductions is a pre-requisite for Advances Management . You can either enable both or disable Advances by reaching out to your Implemenation Partner or CS Team.
Keywords
Spot bonus Advance management , KBA , LOD-SF-EC-CMP-NRE , Spot Bonus & Non-Recurring Payments , Problem