SAP Knowledge Base Article - Public

2393463 - Error while accessing Spot Bonus

Symptom

Error when moving to the employment information tab to change the spot bonus components.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors , Employee Central

Reproducing the Issue

The Spot bonus portlet is not working as desired. It is appearing in UI when hiring a new employee however not able to see the spot bonus pay component values after saving the employee profile.

Please find the below error when moving to the employment information tab to change the spot bonus components.

(Once you have read this message, you can dismiss it using either the "OK" or "Cancel" button.)

errorId=aa77f8cf-2d06-4a8a-be8b-1d2851f8bba1

spot.png

2016-11-19_11-41-54.png

perm.png

 

Cause

This issue occurs when the Advance Management has been turned on without enabling the Deductions Management.

Resolution

This error would occur when we trun on Advance Management without enabling the Deductions Management.

Note that Deductions is a pre-requisite for Advances Management . You can either enable both or disable Advances by reaching out to your Implemenation Partner or CS Team.

 

Keywords

Spot bonus Advance management , KBA , LOD-SF-EC-CMP-NRE , Spot Bonus & Non-Recurring Payments , Problem

Product

SAP SuccessFactors Employee Central all versions