Symptom
We face an error pop-up while trying to change any field in Personal Information section.
Environment
Employee Central - Personal Information
Reproducing the Issue
Go to Personal Information of any user and change a field by editing and save. An error pops up without any error code.
Cause
- Gender field under Personal Information section uses hardcoded picklist values from gender enum.
- Picklist gender should NOT be defined explicitly in Succession Data Model (SDM) and it doesnt support custom picklists.
Resolution
Remove any explicit picklist mapped onto gender hris field. Gender does support more values which are hardcoded, but to enable these values, it requires a different procedure as laid out in KBA- 2093276.
Keywords
error personal information upgrade gender values error on updating personal information gender picklist gender , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem