SAP Knowledge Base Article - Public

2393521 - Permission for Recruiting Operators to Email Candidates from Candidate Application - Recruiting Management


  • How to make the "Email Candidate"(or "Contact Candidate") button in a candidate's application visible to some of the Recruiting Operators?
  • Is it possible to restrict the operators that can contact candidates through their job application?


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. In the candidate summary for any requisition, view the details for any candidate
  3. The candidate application will have the Email (or Contact Candidate) button


This can be done, and is configured as part of the Job Requisition XML template.

The instructions to configure this are detailed in this page of the Recruiting Implementation Guide: Job Requisition Element: Candidate Email Permission.

Once you add this element to the requisition template, you will be able to set up the roles who should be able to see the Email button in the candidate application.

See Also

SAP SuccessFactors Recruiting Implementation Guide: Job Requisition Element: Candidate Email Permission


Contact candidate, Email Permission, email candidate , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To


SAP SuccessFactors Recruiting all versions