Symptom
- BI servers are failing to communicate with each other in a cluster
- Cannot log on to the BI Platform server from a client machine using BI Client Tools (Eg. Web Intelligence Rich Client, Dashboards, Lumira Desktop etc..)
- Steps are required on how to troubleshoot the cause
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- Windows
- BI Platform Support Tool (BIPST)
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
bisupporttool, 4.3 4.2 4.1 , KBA , BI-BIP-ST , Support Tool , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , How To
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