Symptom
When using a search in the system, such as a User search, upon looking at the results there is a Download Results option. The CSV file that is download of the results does not include custom column data.
Environment
SAP SucessFactors Learning
Reproducing the Issue
- Access Learning Administration
- Go to Users
- Search for specific users or do a blank search
- Select 'Download Search Results'
- Open the CSV file that is download
- Custom column data is not in the file
Cause
The 'Download Search Results' only pulls from specific fields and custom columns are not part of the backend query.
Resolution
Please file an enhancement request per the steps outlined in 2090228 specifically for the 'Download Search Results' functionality.
Depending on which entity, you could use built in reports to pull the data. An example of a report being able to bring back user custom column data is using the Account Data (CSV).
If built in reports do not suffice, a custom report will need to be built. Please see 2379690 for information on custom report development.
Keywords
download search results, no custom column downloading do not appear missing sf lms , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem