SAP Knowledge Base Article - Public

2394112 - Product Limitation: 'Download Search Results' does not include Custom Columns

Symptom

When using a search in the system, such as a User search, upon looking at the results there is a Download Results option. The CSV file that is download of the results does not include custom column data.

Environment

SAP SucessFactors Learning

Reproducing the Issue

  1. Access Learning Administration
  2. Go to Users
  3. Search for specific users or do a blank search
  4. Select 'Download Search Results'
  5. Open the CSV file that is download
  6. Custom column data is not in the file

Cause

The 'Download Search Results' only pulls from specific fields and custom columns are not part of the backend query.

Resolution

Please file an enhancement request per the steps outlined in 2090228 specifically for the 'Download Search Results' functionality.

Depending on which entity, you could use built in reports to pull the data. An example of a report being able to bring back user custom column data is using the Account Data (CSV).

If built in reports do not suffice, a custom report will need to be built. Please see 2379690 for information on custom report development.

Keywords

download search results, no custom column downloading do not appear missing sf lms , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions