Symptom
- When importing Succession Data Model XML - the following message is returned "Operation failred due to missing configuration for document storage vendor"
- Cannot add fields to portlets in BCUI
- Getting an error pop-up with fingerprint=a1d84cffafb01fc1e38e3647a0f1d24c74831980
- When trying to save a change to any element in the Manage Business Configuration tool:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Happens whenever you save a change.
- This only occurs in a newly deployed instance.
- When importing Succession Data Model XML - the following message is returned "Operation failred due to missing configuration for document storage vendor"
Cause
You have enabled the "Enable OpenText Integration" feature in Provisioning > Company Settings, but an option has not been chosen in Admin Center > Configure Document Management.
Resolution
To resolve the error message, please follow the steps below:
- Please select one of the available Vendor options in Admin Center > Configure Document Management and Save
- Once saved, the BCUI will allow you to save changes once more.
If you do not have permission to the Document Management Service feature, please follow KBA 2355307 - How to grant RBP Permission for Document Management Service
* Product Support please review Internal Memo *
Keywords
NullPointerException , AttachmentService.getFileLimit , attachment Service , business config UI , can't add custom field , ECT-62791 , ECT-55305, ECT-87121, a1d84cffafb01fc1e38e3647a0f1d24c74831980, fingerprint=a1d84cffafb01fc1e38e3647a0f1d24c74831980, Operation failed due to missing configuration for document storage vendor, bcui , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-EC , Employee Central , Problem