2394433 - Unable to attach document type ".docx" while record learning

While record learning from the user side - students and supervisors are not able to add ".docx" type of document.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SuccessFactors Learning

1. Go to Record Learning from the Users' side
2. Fill in the necessary details and click continue. You will get an option to upload a file attachment once the record completion is done at the last step.

The configuration for this particular document type is not present in the system configuration, specifically for a docx-type document. 

The path in the learning administration where you need to add this configuration is: 

1. Go to System Administration > Configuration > System Configuration
2. Open the Attachment configuration in edit mode
3. Now add the updated configuration - > supportedAttachmentTypes[docx]=true

If you want to add a property for the other document types, below is the list for all document type configurations available -

supportedAttachmentTypes[jpeg]=true
supportedAttachmentTypes[jpg]=true
supportedAttachmentTypes[png]=true
supportedAttachmentTypes[doc]=true
supportedAttachmentTypes[pdf]=true
supportedAttachmentTypes[xls]=true
supportedAttachmentTypes[xlsx]=true
supportedAttachmentTypes[ppt]=true
supportedAttachmentTypes[txt]=true
supportedAttachmentTypes[xml]=true
supportedAttachmentTypes[docx]=true
supportedAttachmentTypes[php]=true
supportedAttachmentTypes[mp4]=true

Document type, record learning, attachment, supportedAttachmentTypes , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem