2394677 - 'Action not enabled' Error Message When Deleting Expense Report

You try to delete an expense report with status 'In Preparation', 'In Audit', 'In Approval' or 'Not Submitted'  but the error message "Action not enabled" appears.

SAP Business ByDesign

1. Go to the Travel and Expenses work center.
2. Select the Expense Reports view.
3. Highlight an expense report and click Delete button.

Error message: Action not enabled

The expense report was released before and a journal entry exists. Later the expense report status changed back to the previous status after further amendments.

You can verify the status change and posting as follows:

1. In the expense report press View All. 
2. Go to the Document Flow tab. 
3. You can see a Journal Entry icon which indicates that the document has been posted. 
4. Go to the Changes tab. 
5. Here you will see changes from status 4- Release for Reimbursement back to, for example, 1-Not Submitted. 

In general, the Delete button is available with status 'In Preparation', 'In Audit', 'In Approval' or 'Not Submitted'  whereas the Cancel button is grayed out.

However, if an expense report was released and then changed back to a previous status due to changes it is no longer possible to delete the document. In this case the report must be released again to make the Cancel button available so that it can be officially canceled in Accounting.

Expense Report, Delete, Cancel. , KBA , aktion nicht verfugbar , SRD-FIN-ERM , Travel and Expense Management , How To