SAP Knowledge Base Article - Preview

2394761 - Error: 'Logon failed. HY000:A connection attempt failed...' when attempting to connect to Salesforce.com from Crystal Reports

Symptom

  • Logon failed.
  • Unable to connect to Salesforce.
  • Failed to refresh a report based off Saleforce.com
  • When attempting to logon to Salesforce.com from Crystal Reports, it fails with the error:
           
       'Logon failed.
        Details: HY000:A connection attempt failed because the connected
        party did not properly respond after a period of time, or established
        connection failed because connected host has failed to respond.
        [Database Vendor Code: 139 ]'
           
      
      Sforce Error - 09.png  
      
        
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

CR, SForce , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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