SAP Knowledge Base Article - Public

2394815 - Learning: Missing employee under My employee - HR Business Partner


  • Sub-ordinates under manager are missing in HR Business partner tab.
  • Learning > My employee > HR Business Partner page some of subordinates are missing but the hierarchy is correct under Org-chart page.


  • Learning Management System
  • Bizx integrated envrionment 

Reproducing the Issue

  1. Login SF
  2. Click 'Learning'
  3. Click 'My Employees'
  4. Click 'HR Business Partner'
  5. Input manager name
  6. Find couple employees missing under search result


Employees missing does not have HRPB associated with their records in Learning management system under User > User record > Actions > Manage alternate supervisors.


Please make sure for HRBP to access user record in Learning > MyEmployee > HR Business Partner, HRBP account is added under Manage Alternate Supervisor via UserSF connector


HRBP, HR Business Partner, user missing HRBP , KBA , LOD-SF-LMS , Learning Management System , Problem


SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611