SAP Knowledge Base Article - Public

2394851 - Merit or Lump Sum field “%” is greyed out and error is received when value is declared on the “$” field

Symptom

Merit or Lump Sum field “%” is greyed out and error is received when value is declared on the “$” field

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

Successfactors Compensation

Reproducing the Issue

  • Navigate to the Form and determine that Merit or Lump Sum field "%' is greyed out
  • For the given example below, Bonus Allocation is the Lump Sum field

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  • Declare any value for the "$" field and an error message will pop-up

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Cause

Base target field for either Merit or Lump Sum calculation does not contain an amount in the User Data File

Resolution

  • Determine the import key being used by the base target field (either by Merit or by Lump Sum)
  • Make sure an amount is declared on the user data file for the base target field for either Merit or Lump Sum calculation

Keywords

Merit, Lump Sum, Error , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors HCM Core all versions