Symptom
- The configuration section-manager-comments-label and section-subject-comments-label is not working as expected in Custom Section of Performance Form.
- The label is not displayed as configured in the custom section of the form.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
The label configuration in the Performance Form XML template is as follows:
<section-manager-comments-label><![CDATA[Test for Label changing]]></section-manager-comments-label>
<section-subject-comments-label><![CDATA[Test for Label changing]]></section-subject-comments-label>
However, the label still showed the standard system label:
Cause
- In the Custom Section XML there is an attribute called split-cmt which controls the display of subject and manager's comments side by side.
- If this is set to "false", then the standard system labels will still display:
<fm-sect index="3" mgt-only="false" split-cmt="false" cmt-opt="0">
<fm-sect-name><![CDATA[Testing Business Behavior]]></fm-sect-name>
Resolution
- The split-cmt attribute should be set to "true" instead of "False":
<fm-sect index="3" mgt-only="false" split-cmt="true" cmt-opt="0">
<fm-sect-name><![CDATA[Testing Business Behavior]]></fm-sect-name>
- The change to the labels will display as configured:
Keywords
PM, Performance, section, manager, employee, comments, label, configuration, display, true, false, split-cmt, labels, not showing, incorrect, wrong , KBA , LOD-SF-PM , Performance Management , Problem