Symptom
When creating, editing and opening portal content or when navigating on Portal Content Directory (PCD) content tree, the following is observed:
- Poor performance;
- 500 Connection timed out error exception is appearing;
- When checking HTTP Watch Traces, calls to http://<HOST_NAME>.<DOMAIN>:<PORT>/webdynpro/resources/sap.com/pb/PageBuilder are taking a very long time (several minutes). See Note 1558903 - How To Trace a Portal Scenario Using HttpWatch.
- With CA Introscope it can be noticed in the “Transaction Tracer” a call with very long duration. Checking the “Summary View” of this call, it can be seen that a call to the Database is the culprit, using most of the time.
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Environment
SAP Netweaver Enterprise Portal
Product
SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3
Keywords
PCD inconsistencies; inconsistencies; Check; PCD check; optimizations; PCD Cache Optimizer Tuning; PCD Cache Optimizer; PCD Cache; Update Database Statistics; Database Statistics; Database; Statistics , KBA , BC-PIN-PCD , PCD Generic Layer Services , SV-PERF-EP , SAP Enterprise Portal related performance issues , Problem
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