SAP Knowledge Base Article - Public

2395420 - Global Benefits - Error when Submitting a Claim


  • When customer trying to claim reimbursement, system is prompting an error message while saving/confirm the record for request to go for approval process.

Error message : ???Saving of 1 BenefitEmployeeClaim throwed a Exception???

""Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“"


Employee Central - Global Benefits

Reproducing the Issue

1. Go to benefits for a user and create a claim

2. Submit the claim : Error ???Saving of 1 BenefitEmployeeClaim throwed a Exception???


There is a custom MDF object associated to the Benefit Employee Claim Object

The externalCode field is set to data type 'user'.


Two Options to solve this

1st: Change external code (externalCode) data type from 'String' to Auto Number on the custom MDF object > Save Changes

2nd: Make the external code field visible and editable and maintain the external code when creating data

See Also



Employee Central, Global Benefits, Claim Reimbursement, Error, reimbursement, ???Saving of 1 BenefitEmployeeClaim throwed a Exception???, XAF-9003, fingerprint=e19fbff559cb97bb6c598513e028d08f4afe3ddb, claim, claims, Benefit Employee Claims , KBA , csg_q , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-MDF , MDF & EC2MDF Migration , Problem


SAP SuccessFactors Employee Central all versions