SAP Knowledge Base Article - Public

2395508 - How to connect SuccessFactors to a new third-party site (allowlist on third-party side)


To be able to connect your SuccessFactors (SF) instance to a new external/third-party site (SFTP/REST/SOAP), it is necessary to allowlist SAP DCs IPs in the third-party servers and also allowlist the third-party site IPs in SAP servers.

For the allowlisting on the SAP side, refer to KBA 3122406, and request it.

For the allowlisting on the third-party side, follow the steps below.


  • SAP SuccessFactors HXM Suite
    • Integration Center


1. Request the SFTP provider to confirm that the two SAP Data Center public IP addresses for your system are not listed on the SFTP server(s) IP Auto Ban List (aka automatic blocklist).

2. Request the SFTP Provider, that has access restrictions based on IP address, to add the two SAP Data Center public IP addresses on their SFTP server(s) to their IP Allow List (aka IP allowlisting).


IP to be added into allow list

DC2 Preview, (deprecated now DC02 > changed to DC57)

DC2 Prod (deprecated now DC02 > changed to DC57)

DC2 Salesdemo (deprecated now DC02 > changed to DC57)

DC4 Preview (deprecated now DC04 > changed to DC68)

DC4 Prod  (deprecated now DC04 > changed to DC68)

DC4 Salesdemo (deprecated now DC04 > changed to DC68)

DC8 Prod, (deprecated now DC08 > changed to DC70)

DC8 Preview, (deprecated now DC08 > changed to DC70)

DC8 Salesdemo, (deprecated now DC08 > changed to DC70)

DC10 Prod and preview,,,,,,,
(deprecated now DC10 > changed to DC66)

DC12 Prod and preview,,,
(deprecated now DC12 > changed to DC33)

DC15 Prod (deprecated now DC15 > changed to DC30)

DC16 Premium

DC17 Prod,  (deprecated now DC17 > changed to DC60)

DC18 Prod (deprecated now DC18 > changed to DC55)

DC19 Prod (deprecated now DC19 > changed to DC62)

DC19 Preview (deprecated now DC19 > changed to DC62)


DC22 - (Complete Range)

DC23 (Complete Range)

DC30 and


 All IP addresses listed under Outbound IPs in the reference KBA 3241765

DC41 and (we need to ask customers to allow both IPs as the system picks both of them randomly!)

DC44 (deprecated now DC44 > changed to DC52)

DC47 Preview

DC47 Prod


DC52 Prod and Preview and



DC57 and

DC60 and

DC62 and

DC66 and

DC68 and

DC70 and

DC80 and

NOTE: Items in BLUE are the latest, updated IPs.

See Also


IP, address, add, adding, allowlist, allow list, allowlisting, allow listing, Integration Center, custom, own, third, 3rd, external, internal, private, ftp, sftp, restrict, successfactors, success factors, IC, INC, integration centre , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , LOD-SF-PLT-FTPS , SFTP Account Creation, Reset Password & Install SSH Service , How To


SAP SuccessFactors HCM suite all versions