SAP Knowledge Base Article - Public

2395508 - IP addresses to be added into allowlist when a third-party SFTP is used in Integration Center


A non-SuccessFactors/private/external SFTP used is failing to receive data or receive files from your integrations with the SAP Integration Center, or an SAP SFTP is used and is currently configured with a restriction IP address list.


  • SAP SuccessFactors HXM Suite
    • Integration Center


  1. You have IP restrictions enabled on the external SFTP server side.
  2. Or, the outbound SFTP communications is restricted in the SAP Datacenter.
  3. Or, you are trying to use a non-default port that is not allowed as the Port 22 is the supported port for SFTP communication. 


1. Request from the SFTP provider to confirm that the two SAP Data Center public IP addresses for your system are not listed on the SFTP server(s) IP Auto Ban List (aka automatic blocklist).

2. Request from the SFTP Provider, that has access restrictions based on IP address, to add the two SAP Data Center public IP addresses on their SFTP server(s) to their IP Allow List (aka IP allowlisting).


IP to be added into allow list

DC2 Preview, (deprecated now DC02 > changed to DC57)

DC2 Prod (deprecated now DC02 > changed to DC57)

DC2 Salesdemo (deprecated now DC02 > changed to DC57)

DC4 Preview (deprecated now DC04 > changed to DC68)

DC4 Prod  (deprecated now DC04 > changed to DC68)

DC4 Salesdemo (deprecated now DC04 > changed to DC68)

DC8 Prod, (deprecated now DC08 > changed to DC70)

DC8 Preview, (deprecated now DC08 > changed to DC70)

DC8 Salesdemo, (deprecated now DC08 > changed to DC70)

DC10 Prod and preview,,,,,,,
(deprecated now DC10 > changed to DC66)

DC12 Prod and preview,,,
(deprecated now DC12 > changed to DC33)

DC15 Prod (deprecated now DC15 > changed to DC30)

DC16 Premium

DC17 Prod,  (deprecated now DC17 > changed to DC60)

DC18 Prod (deprecated now DC18 > changed to DC55)

DC19 Prod (deprecated now DC19 > changed to DC62)

DC19 Preview (deprecated now DC19 > changed to DC62)


DC22 - (Complete Range)

DC23 (Complete Range)

DC30 and


 All IP addresses listed under Outbound IPs in the reference KBA 3241765

DC41 and (we need to ask customers to allow both IPs as the system picks both of them randomly!)

DC44 (deprecated now DC44 > changed to DC52)

DC47 Preview

DC47 Prod

DC52 Prod and Preview and



DC57 and

DC60 and

DC62 and

DC66 and

DC68 and

DC70 and

NOTE: Items in BLUE are the latest updated IPs.

IMPORTANT: Most of the time, the allowlisting needs to be done in SAP servers as well. Refer to the KBA 3122406 and request it.

See Also


IP, address, add, adding, allowlist, allow list, allowlisting, allow listing, Integration Center, custom, own, third, 3rd, external, internal, private, ftp, sftp, restrict, successfactors, success factors
, KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , LOD-SF-PLT-FTPS , SFTP Account Creation, Reset Password & Install SSH Service , How To


SAP SuccessFactors HXM Suite all versions