SAP Knowledge Base Article - Public

2395508 - IP addresses to be added into allow list when customer's own sftp is used with Integration Center


A non-SuccessFactors/private/external SFTP used is failing to receive data or receive files from your integrations with the SAP Integration Center, or an SAP SFTP is used and is currently configured with a restriction IP address list.


  • SAP SuccessFactors HXM Suite
    • Integration Center


You have IP restrictions enabled at your SFTP site or the outbound SFTP communications may be restricted in the SAP Datacenter.


1. Request the SFTP provider to confirm the two SAP Data Center public IP addresses for your system are not on the SFTP server(s): IP Auto Ban List.

2. Request the SFTP Provider that restricts access by IP address to add the two SAP public data center IP addresses on their SFTP server(s): IP Allow List.

DC IP to be added into allow list
DC2 Preview,
DC2 Prod
DC2 Salesdemo
DC4 Preview
DC4 Prod
DC4 Salesdemo
DC8 Prod,
DC8 Preview,
DC8 Salesdemo,
DC10 Prod and preview,,,,,,,
DC12 Prod and preview,,,
DC15 Prod
DC16 Premium
DC17 Prod,  (deprecated now DC17 > changed to DC60)
DC18 Prod
DC19 Prod
DC19 Preview
DC22 - (Complete Range)

DC41 and (we need to ask customers to allow both IPs as the system picks both of them randomly!)


DC47 Preview

DC47 Prod



DC60 and

Note: Items in BLUE are the latest updated IPs.

Please note that in the Integration Center's handbook section 13.2 (Scenario 2: Cannot Reach Destination Server for REST and SOAP Integrations), you can see in the error logs the IP addresses that is still missing in your allow list in case of failures.

See Also

  • If issue persists, log a support incident with LOD-SF-INT component. 
  • Also check our Integration Center's handbook.
  • About IP restriction on an SAP SFTP, check: 2658112 - Restrict or allow list IP access to SFTP server to specified IP addresses only
  • 2579806 - "Could not connect to SFTP server" Error for Remote File Report Job
  • 2658112 - Restrict or allow IP access to SFTP server to specified IP addresses only


IP adding into allow list with Integration Center, custom own sftp, addresses, restrict, successfactors, success factors, internal, external SFTP, Private SFTP , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , How To


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