Symptom
Customer encountered error while running scheduled offering connector.
Error Message: 'Unexpected Error.while trying to invoke the method java.lang.String.indexOf(java.lang.String) of a null object loaded from local variable 'fileName''
Environment
SuccessFactors Learning Management System
Reproducing the Issue
1. Prepare the Scheduled Offering Connector feed file.
2. Place the feed file in the SFTP
3. Schedule the connector run. System Admin > Connector > Scheduled Offering Connector
4. Encountered the error in the connector log, as "'Unexpected Error.while trying to invoke the method java.lang.String.indexOf(java.lang.String) of a null object loaded from local variable 'fileName'".
Resolution
In the feed file, for column ACT_CPNT_ID – the data “11” can’t be found in the instance and TIMEZONE_ID is not populated.
Once the feed file is corrected, run the connector and will not encounter the error anymore.
Keywords
KBA , LOD-SF-LMS-CON , Connectors , Problem