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2395966 - "The required character converter is not available" database error when refreshing report based on JDBC DB2 connection


When refrshing Web Intelligence report based on DB2 using JDBC middleware, the error shown is: "The following database error occurred: The required character converter is not available ERRORCODE=-4220, SQLSTATE=null. For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901) (Error: INF )"



  • SAP BusinessObjects Business Intelligence platform 4.1 SP8
  • DB2 v9.7 or DB2 v10.5
  • IBM DB2 JDBC Driver version 3.52.95
  • SAP Java Server VM (build 8.1.013)


SAP BusinessObjects Enterprise XI 3.1


KBA , BI-RA-WBI-BE , Back End/Server , Problem

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