Symptom
- Job Profile under the Job Requisition is not getting update after entering/replacing a new value in the Job Code field.
- When the form is completed, the recruiter may want to update the Job Code and have a different Job Profile associated with the Job Requisition. The Job Code is updated and saved in the Requisition form, the recruiter is prompted to the following message however the job profile still does not reflect the changes.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Cause
This issue only happens when the "jobRole" field is not defined and/or the user performing the changes does not have write permissions to the field.
Resolution
Define the "jobRole" field in the Job Requisition XML template and grant the write permission.
Please engage your implementation partner in order to have this configured accordingly. Alternatively, use the Manage Templates tool to add the field.
- Sample field definition in Job Requisition XML template:
<field-definition id="jobRole" type="jobRole" required="false" custom="false">
<field-label><![CDATA[Job Role]]></field-label>
<field-description><![CDATA[Job Role]]></field-description>
</field-definition>
- Manage Templates tool:
To update the Job Profile, click on "Update" next to the Job Role on the Job Requisition Details page or on the Job Profile page. This will display "Browse Families and Roles" to choose a new Family & Role.
Selecting a new Family and Role will replace any existing Job Profile customization on the Requisition. A warning message will appear, asking for confirmation of the selection of the Family/Role for the Requisition.
See Also
KBA 2825101 - When creating a Job Requisition from Position Org Chart the Job Profile tab is not populated - Recruiting Management
Keywords
job, role, update, job, family, XML, code, reflect, update, sync, tab, job requisition, job profile , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem