SAP Knowledge Base Article - Public

2395989 - Not possible to update Job Profile when selecting new Job Code

Symptom

  • Job Profile under the Job Requisition is not getting update after entering/replacing a new value in the Job Code field.
  • When the form is completed, the recruiter may want to update the Job Code and have a different Job Profile associated with the Job Requisition. The Job Code is updated and saved in the Requisition form, the recruiter is prompted to the following message however the job profile still does not reflect the changes.

 2016-11-24_15-51-02.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Cause

This issue only happens when the "jobRole" field is not defined and/or the user performing the changes does not have write permissions to the field.

Resolution

If the "jobRole" field is configured and permissioned in the Job Requisition XML, users can click “update” to the right of the Job Role in the Job Profile tab, which will redirect them back to “Browse Families and Roles,” where they can select a new Family & Role. Selected a new Family and Role will overwrite any existing Job Profile customization on the Requisition. The user will see a warning, asking them to confirm their selection of the Family/Role for the Requisition.

Please engage your implementation partner in order to have this configured accordingly.

Keywords

job, role, update, job, family, XML, code, reflect, update, sync, tab , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions