SAP Knowledge Base Article - Public

2396017 - Switch/ feature to redirect session-timeout dialog to session-timeout page


Switch/ feature to redirect session-timeout dialog to session-timeout page

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors HXM Suite


Note: This is a Provisioning Opt-In/ Opt-Out: Contact your implementation partner or Customer Support to enable/ disable this feature.

For Customer Support / SAP Partners:

  1. Go to Provisioning -> Company Settings
  2. Search for "Should the session-timeout dialog redirect the user to a session-timeout page after logging the user out"
  3. Enable/ Disable as needed.

Behavior when option is disable:

  • By default, the feature is unchecked (disabled)
  • When the session is time out the user will be asked to Close or Log in via prompt

Session Timeout Dialog.JPG

Behavior when option is enabled:

  • The user will be redirected to SAP SuccessFactors session-timeout page
  • Note: This will override any session timeout URL defined in SSO settings

were sorry.JPG



KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To


SAP SuccessFactors HCM Core all versions