SAP Knowledge Base Article - Public

2396027 - Getting Session Timeout session on Onboarding or Employee Portal - Onboarding 1.0

Symptom

While browsing Onboarding/Employee Portal users are being asked to login again or getting time out error.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

  • Too many Tabs or Windows are openned for Onboarding/Employee Portal
  • Audit Trail is keeping track of the activities and having issues with multiple tab or windows

Resolution

Make sure to have Onboarding / Employee Portal in one Window only.

Keywords

Time Out, Session Error, Employee Portal, Window, Tab, audit trail, onboarding, OBD, window , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding all versions