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SAP Knowledge Base Article - PublicSymptom
If an user forgets His/Her Security question and answer, Can admin reset it ?.
What settings do I need to use in the LMS to change a user's Security question and answer?
Environment
Successfactors Learning
Learning Management System
LMS
Resolution
Admin will not be able to change the users Security questions/answers, however once you reset the user password later user themselves can go into "Options and settings" tab on respective user learning landing page and change the security question.
Keywords
KBA , LOD-SF-LMS , Learning Management System , How To
Product
SAP SuccessFactors Learning 1602
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