SAP Knowledge Base Article - Public

2396411 - Newly uploaded company Logo is not displaying on Login Page

Symptom

We have uploaded a new Company Logo in our instance which is appearing in the Home page, but the Login page still shows the old Logo.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  • Navigate to Admin Center > Company Settings > Theme Manager;
  • Select Theme in use;
  • Click on Fine Tune > select Logo;
  • Upload the new logo;
  • The new logo appears in the home page and other pages, however on the login page it still reflects the old Logo.

Cause

When you are using a Theme, the system will respect the configuration did on the "Login Styles" section of Theme Manager.

Resolution

To fix this issue:

  • Navigate to Admin center > Company Settings > Theme Manager;
  • Select Theme in use;
  • Select Login Style;
  • Under Login Logo, select "Use your company Logo". By choosing this option, the company logo which is appearing on your home page will be displayed on the Login page too.

You can also upload a new logo via Upload a Logo (see screenshot below), if you want to use different Logo for Login page.

2019-10-29_13-38-42.png

See Also

2089436 - System: Uploading and displaying your company logo into the SuccessFactors Application - BizX Platform

Keywords

Logo, login page, company Logo, theme manager, login , KBA , LOD-SF-PLT-LGO , Company Logo , Problem

Product

SAP SuccessFactors HCM suite all versions