SAP Knowledge Base Article - Public

2396462 - Clarification on Print PDF option from People profile

Symptom

  • PP3 PDF Print
  • When attempting to print PDF / Save PDF
  • You will see that portlets and information within the portlets are displayed incorrectly
  • Including a portlet being split between 2 pages as seen in the screenshot below.
  • You can see that in some instances the page break will be within a portlet leading to information being displayed incorrectly and skewed.
  • This has also been refered to as truncated.

    Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.

Environment

  • All HCM Version
  • People Profile PP3 / Employee Profile V12

Reproducing the Issue

  • 1. Login the application:
  • 2. Navigate to Employee File page.
  • 3. Click Take Action --> Print/PDF
  • 4. Choose userinfo block, click "Preview"-->"Save as PDF".
  • 5. Open the PDF file, check the block which has many elements and has to occupy 2 pages.
  • 6. The last element in page1 and the first element in page2 are both truncated, as shown below

CapturePDF.PNG

 

Cause

  • Limitations of the PDF generator currently implemented in HCM.

Resolution

  • The truncated data has been identified as expected behaviour cause by limitations of the PDF generator.
  • Currently there have been several issues which have been highlighted relating to PDF aspects of the application.
    This is mainly due to the PDF functionality and limitations.
  • Inline with this our development teams are activly working to provide a
    suitable solution to ensure an increased level of usabillity when working with the PDF features of the application.
    Fixes have been planned for future releases.

 

Keywords

KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HXM Core all versions