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SAP Knowledge Base Article - PreviewSymptom
You use Incident Management in Solution Manager. When you make a search you realize that the number of results depends on the maximum hints you select.
Search results vary depending on max number of search results.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
Solution Manager 7.1
Product
SAP Solution Manager 7.1
Keywords
CL_AI_CRM_IM_SAPDATA_SEARCH, My messages, max results, wrong search result, Solution documentation, max hints, maximum hints, Standard search of ITSM
, KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem
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