SAP Knowledge Base Article - Public

2396527 - Auto-play on Custom Tiles is not working on Chrome


When configured a Custom Tile with video using auto-play feature, the same is not working on Chrome Browser.


SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Open a custom tile with a video under Chrome browser.
  2. The auto-play feature will not be launched automatically.


Google Chrome is no longer supporting flash.


  1. In the Chrome menu,
  2. Go to settings and scroll down to Show Advanced Settings.
  3. Click this and under the Privacy heading, click Content Settings.
  4. In the pop-up window, scroll down to Plug-ins and select the Run Automatically radio button.


auto-play,auto, play, autoplay,chrome, custom tile, custom tiles. , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem


SAP SuccessFactors HCM suite all versions