Symptom
- Employee Portal Button is missing in the panel.
Environment
- Applicable for all DC centres and KMS(Zerolag) Customers
Cause
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- XpressHR.EmployeePortal key is not added in super admin.
Resolution
Before 1605 Release:
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If employee portal button is not appearing in the panel after configuring(All initial configurations) as instructed in the ONB Guides,Kindly submit an ticket to the support.
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After 1505 release,Key called "XpressHR.EmployeePortal key" is hidden in super admin.
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So only operations team can add this key and provide value as below:
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Example of value:https://ep-stage-onboarding10.successfactors.com/ONBPREM/xxxx
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(xxxx-Onboarding account id).
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Once this key has been added,Employee Portal Button will appear in the Panel.
After 1605 Release:
- If you activate and deactivate employee portal button in superadmin--features,XpressHR.EmployeePortal key will be automatically added.
Keywords
KBA , LOD-SF-OBD-EP , Portal , How To
Product
SAP SuccessFactors Onboarding all versions