Symptom
Non English Characters in Employee Export File show as '???????'
Environment
Compensation
Reproducing the Issue
Admin Center --> Compensation Home --> Select Template --> Plan Setup --> Manage Users --> Export Users.
You search based on a criteria. When you click on Export Data, non-english characters show as ???? as shown above.
Cause
Incorrect Encoding format selected.
Resolution
Character Encoding should be selected as 'UTF-8' for all Non English characters to be shown correctly.
You have a section called as 'Import Options' just above the list of users list.
There you will need to select the Character Encoding as 'UTF-8'. Then you need to click on Export Data.
Keywords
Non-EnglishEmployee Export , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem
SAP Knowledge Base Article - Public