Symptom
- The tag in our Onboarding notification that goes to our Managers is NOT pulling their name. Rather it is pulling their employee ID.
- {HiringManager} is pulling numerical employee ID.
- We need to populate HiringManager name in the notification
- We need to populate HiringManager email
Environment
Onboarding; ONB
Cause
Named user tags like HiringManager Recruiter ({HiringManager} {Recruiter}) will give the value of the user id.
Resolution
In notification, to get the name of the hiring manager:
{user:HiringManager, objattr=firstname}
{user:HiringManager, objattr=lastname}
To get the email id:
{user:HiringManager, objattr=email}
Keywords
KBA , LOD-SF-OBD , Onboarding , Problem
Product
SAP SuccessFactors Onboarding 1608