SAP Knowledge Base Article - Public

2396880 - How to update Readiness and Bench Strength color?


  • How to update Readiness and Bench Strength color?
  • The Bench Strength is not correct according to he most ready successor. 
  • The Bench Strength scale does not seem to match the Readiness scale. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Succession & Development

Reproducing the Issue

  1. Go to Succession > Succession Org Chart;
  2. Search for any user/position, Bench Strength color does not match most ready successor:



The Bench Strength is configured in the picklist file and in the Succession Org Chart XML. Both configurations should match the Readiness Rating Scale configuration. In addition, the Bench Strength colors, which are configured in the Succession Org Chart XML, should match the colors configured for the Readiness values.

For more information on how to configure the Bench Strength, refer to the Succession Implementation and Administration Guide - Configuring Bench Strength.

See Also

For information on how to make changes to the Readiness rating scale, please refer to 2227080 - How to configure Readiness values for Succession Planning.


Readiness, color, Bench strength color, color in Succession Org Chart, color SOC, scale, rating, score, values, scm, org, org chart , KBA , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , How To


SAP SuccessFactors Succession & Development all versions