Symptom
-
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- UMT fails to open when clicking on the UMT shortcut - there is no response
- javaw.exe does not start in Task Manager
- Process Monitor trace shows no output (https://technet.microsoft.com/en-us/sysinternals/processmonitor.aspx) when filtered on javaw.exe
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
- Windows
- Upgrade Managment Tool (UMT)
Product
SAP BusinessObjects Business Intelligence platform all versions
Keywords
KBA , BI-BIP-UMT , Upgrade management tool , Problem
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