Symptom
- After upgrading your system from 4.1 to 4.2 Support Pack 3, when trying to refresh a BEX Query based Crystal report file the following error message is displayed in BI Launchpad:
The viewer could not process an event. Failed to retrieve members from the olap cube [CRSDK00001087] ---- Error code:0 [CRWEB00000119]
In german:
Der Viewer konnte kein Ereignis verarbeiten. Failed to retrieve members from the olap cube [CRSDK00001087] ---- Error code:0 [CRWEB00000119] - In Crystal Reports for Enterprise Designer the following error message is displayed:
Failed to retrieve members from the olap cube - [Internal Error BICSLovProviderL571]
Caused by: Incorrect internal state, initialQueryView is null. - [Internal Error BICSClientImplL1177] - In prior versions of Crystal Reports for Enterprise (eg 4.1 Support Pack 6) this report was working fine.
- Newly created reports are not affected.
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.2 Support Pack 3
- SAP Crystal Reports for Enterprise 4.2 Support Pack 3
- BICS connection to SAP BW
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
sort, soring, CRSDK00001087,CRWEB00000119, CR4E, CR4Ent , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem
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