Symptom
- In order to create an import data connection to an SAP Business Planning and Consolidation (BPC) system, an SAP Business Warehouse (BW) system, an SAP Universe, an SAP Enterprise Reporting Platform (ERP) system, OData, or SAP S/4HANA On-Premise connection, you must set up and configure the Cloud Connector
- You may also need to setup the SAP Cloud Connector to either establish a live tunnel connection or make use of advacned features (like Schedule a Publication, Cloud Connector-based Mobile Single Sign-On) on live direct connection
- How do I connect the SAP Cloud Connector (SCC) to SAP Analytics Cloud (SAC)?
- How can I add and connect my SAC Subaccount to the SAP Cloud Connector?
Note:
- We recommend using the SAP Analytics Cloud Agent Simple Deployment Kit!
- Please visit the SAP Analytics Cloud data connectivity community topic page!
Environment
- SAP Analytics Cloud
- SAP BTP (SAPCP) Cloud Connector
Resolution
Step 1: Get Subaccount from SAP Analytics Cloud (SAC)
IMPORTANT: Don't use any personal subaccount you may have created in your SAP BTP global account.
How to determine where your SAP Analytics Cloud system is hosted:
- SAP Analytics Cloud can be hosted either on SAP data centers or on non-SAP data centers.
- Determine which environment SAP Analytics Cloud is hosted in by inspecting your SAP Analytics Cloud URL:
- A single-digit number, for example us1 or jp1, indicates an SAP data center (NEO).
- A two-digit number, for example eu10 or us30, indicates a non-SAP data center (Cloud Foundry / CF).
- Example: <customername>.eu1.sapanalytics.cloud.
=> In this example the region host of this tenant would be EU1, which is hosted on an SAP Data Center (NEO Environment). - For more information regarding SAP Cloud Platform Regions, please visit SAP Cloud Platform Regions.
SAP Analytics Cloud hosted in SAP Data Centers (NEO):
- Connect to SAP Analytics Cloud.
- Select "System > Administration" from the "Main Menu".
- Click "Data Source Configuration".
- Click the "Edit" pencil icon.
- Enter your S-User.
- Click "Add S-User".
- Click "Save" icon.
SAP Analytics Cloud hosted in non-SAP Data Centers (Cloud Foundry / CF):
- Connect to SAP Analytics Cloud.
- Select "System > Administration" from the "Main Menu".
- Click "Data Source Configuration".
- Click the "Edit" pencil icon.
- Enter an e-mail address.
- The e-mail address must be associated with 1 S-User only, otherwise, it might cause authentication problems in the Cloud Connector.
- Alternatively, you may provide an email address that is not assigned to S-User but you will have to register their e-mail address with SAP via https://account.hana.ondemand.com/#/home/welcome → Register Option.
- For SAC tenant hosted in AliCloud (CN40), you must register an email mail address via https://awmtxn6rh.accounts.sapcloud.cn/ui/public/showRegisterForm?spName=awmtxn6rh.accounts.ondemand.com. Otherwise, it might cause authentication problems in the Cloud Connector (see SAP KBA 2971034).
- Click "Add S-User".
- Click "Save" icon.
Step 2: Set up and configure the Cloud Connector
- Log on to the Cloud Connector via https://<hostname>:<port>
- <hostname> refers to the machine on which the Cloud Connector is installed. If installed on your machine, you can simply enter localhost.
- <port> is the Cloud Connector port specified during installation (the default port is 8443).
- Add your SAC Suabccount by fullfiling the following information you have got in step 1:
- Region Host: The region host where your SAP Analytics Cloud tenant is running. For example: cf.eu10.hana.ondemand.com.
- Subaccount: The Subaccount name for your SAP Analytics Cloud tenant.
Note: Don't use any personal subaccount you may have created in your SAP BTP global account. - Subaccount User: Enter your subaccount user.
Note: if you SAC tenant is hosted in non-SAP Data Center (CF), it should be e-mail address. - Password: <password of your subaccount user>.
Note: It is password of your S-User (used to access https://accounts.sap.com/ui/protected/profilemanagement) or P-User (you have registerered in step 1). You CANNOT use the password to access SAC tenant. - Location ID:
- Leave empty to use the default location: We recommend that you leave the Location ID empty if you don't plan to set up multiple Cloud Connectors in your system landscape..
- If you want to connect multiple cloud connectors to a single SAC tenant (subaccount), you can add the ID of the location you want to set in SAP Analytics Cloud.
- Additional details in the SAP Analytics Cloud help under "Installing the SAPCP Cloud Connector".
- After these steps have been completed, please follow the article below:
See Also
- SAP BTP Connectivity - Cloud Connector
- SAP Analytics Cloud Agent Simple Deployment Kit
- SAP Analytics Cloud data connectivity community topic page
- SAP Analytics Cloud Connection Guide
- Installing the SAP Analytics Cloud Agent
- 2358097 - SAP Analytics Cloud connecting to on-premise data (Import Data Connection) *** Collective KBA ***
- Live Data Connections Advanced Features Using the Cloud Connector
- Get More Help and SAP Support - Giving Access to the Support User
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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