SAP Knowledge Base Article - Preview

2397202 - White screen when viewing Web Intelligence documents in HTML mode

Symptom

When trying to view or modify any Web Intelligence document from Launchpad in HTML mode, a white screen is displayed.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.1
  • Windows 2008 Server
  • Internet Explorer 11
  • Mozilla Firefox 47

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

webintelligence , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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