Symptom
When you receive Competency connector exception as "This Competency cannot be changed as there is Assessment History using this Competency".
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Cause
This exception is seen when any assessment, evaluation, quiz, or historical learning record has already used that competency. Once a competency is tied to assessment history, LMS locks it to preserve:
- Historical reporting accuracy
- Audit and compliance integrity
- Consistency in past learner scores and ratings
Resolution
It's best practice to avoid updating any competencies as to avoid data issues and consistency of the records. If you are fine with updating the competency records then you need to enable the following property by setting it to true.
- Navigate to System Administration > Configuration > System Configuration > CONNECTORS
- competency.connector.sf.rule.processCompetencyWithAssessmentHistory.enable=true
Keywords
Competency Connector, competency cannot be changed, Assessment History using this Competency, Exception 3301 , KBA , LOD-SF-LMS-CON , Connectors , Problem
SAP Knowledge Base Article - Public