SAP Knowledge Base Article - Public

2397743 - System triggers errors when Sales Kit Item is released through Customer Demand.

Symptom

When Sales Kit item XX is released through Customer Demand PQR, Error and Warning message appears as follows.*PQR refers to Customer Demand no, *xx refers to item no,*N refers to No of items

Release not possible at item level of Sales Kit.

It is not possible to release Sales Order PQR item XX. Stock is not available for some items in the delivery group.

Environment

SAP Business ByDesign

Reproducing the Issue

  1.  Go to Outbound Logistics Control Work Center.
  2.  Go to Customer Demand View.
  3.  Search for PQR.
  4.  Select Go.
  5.  Select the Line item XX.
  6.  Select  Release with option With Stock Check.

Error and Warning message appears as follows.

Release not possible at item level of Sales Kit.

It is not possible to release Sales Order PQR item XX. Stock is not available for some items in the delivery group.

Cause

If a same delivery group has N items and if we try to release only one of its items, system will try to release all of them, as  it is a delivery group.

Resolution

If we are doing release with stock check and if even one item of a delivery group does not have stock to release, none of the items will be released.This is a standard system behavior as designed.

See Also

2414708 - Customer Demand cannot be released: It is not possible to release Sales Order XXX item YY. Stock is not available for some items in the delivery group

Keywords

Release not possible at item level of Sales Kit, It is not possible to release Sales Order  item. Stock is not available for some items in the delivery group. , KBA , release not possible , release not possible at item level , it is not possible to release , AP-CR-CR , Customer Requirement , How To

Product

SAP Business ByDesign all versions