Symptom
How can we make the Ad Hoc Approver in the Offer Approval as non-mandatory?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management (RCM)
Reproducing the Issue
When generating Offer Approval, when there is no pre-defined workflow configured, we can see that the Ad hoc Approver field is mandatory.
Cause
It is as per the designed behavior.
Resolution
If you have configured a pre-defined offer approval workflow in the XML then all of those will come as mandatory.
However you can make it as editable and remove if required while generating offer approval. This would require XML config, so reach out to a Partner.
If you are adding any ad-hoc approver, then those will be non-mandatory by default.
However if that is the only approver in the offer approval workflow, then it will get marked as mandatory by system.
So if there is no other approver in the offer approval, the only one ad-hoc approver becomes mandatory. This is for the simple fact that there has to be at least one approver for the offer.
Keywords
Offer Approval, Ad hoc approver, Offer Workflow, Mandatory, Remove , KBA , LOD-SF-RCM , Recruiting Management , How To