SAP Knowledge Base Article - Public

2398957 - Which notifications are triggered when user request for withdrawal from class

Symptom

How many notifications are triggered to user when they request for withdrawal from a class

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. User request approval to register in a schedule offering
  2. Supervisor approves the request.
  3. User request approval to withdraw from a schedule offering.
  4. Supervior grants approval 

Resolution

When user request approval to withdraw from schedule offering, following notifications are triggered to users

  • ApprovalProcessInitialRequest - This is triggered to inform user that approval process has begun.
  • ApprovalProcessRequestApproved - This is triggered to inform user that request for an item or scheduled offering is granted by supervisor.
  • SystemUnenrollmentNotification - This is triggered to confirm unenrollment from SO. 

Keywords

Withdraw approval, schedule offering, item, approval notifications, ApprovalProcessInitialRequest, ApprovalProcessRequestApproved, SystemUnenrollmentNotification
, KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors HCM Core 1608