SAP Knowledge Base Article - Public

2398957 - Which notifications are triggered when user request for withdrawal from class

Symptom

How many notifications are triggered to user when they request for withdrawal from a Class

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. User request approval to register in a Class
  2. Supervisor approves the request
  3. User request approval to withdraw from a Class
  4. Supervior grants approval 

Resolution

When user request approval to withdraw from Class, following notifications are triggered to users

  • ApprovalProcessInitialRequest - This is triggered to inform user that approval process has begun.
  • ApprovalProcessRequestApproved - This is triggered to inform user that request for an item or Class is granted by supervisor.
  • SystemUnenrollmentNotification - This is triggered to confirm unenrollment from Class. 

Keywords

Withdraw approval, Class, item, approval notifications, ApprovalProcessInitialRequest, ApprovalProcessRequestApproved, SystemUnenrollmentNotification
 , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions