You sent a Lead for Approval and it was Approved or Sent to Revision, but you did not receive a Notification.
Reproducing the Issue
1. Create a Lead and send it for Approval;
2. Approver receives a Notification and Approves the Lead;
3. You do not receive a notification with the Approval Status update.
You do not have IPAD OFFLINE Work Center View Assigned to your User.
You need to assign the IPAD OFFLINE Work Center View following the steps below:
- Go to Administrator Work Center -> General Settings View;
- Open the Business Users hyperlink;
- Select the Business Userr XXX ("XXX" represents the affected user);
- Press Edit -> Access Rights;
- Go to Work Center And View Assignment tab;
- Assign the IPAD OFFLINE Work Center View.
KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To
SAP Hybris Cloud for Customer add-ins 1611 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1708