Symptom
You have created a New Supplier Return and during the confirmation of the Pick Task, the system is checking the Restricted checkbox by default although in the preceding Putaway task, it is not checked.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Outbound Logistics work center.
- Navigate to the Task Control view.
- Find and select the relevant Returns Pick task.
- Select Confirm.
- You can see that the Restricted checkbox is checked by default.
Cause
For Return to supplier scenario, the Restricted checkbox by default is checked. The reason is to achieve the business case where the user receives the product from supplier and needs to mark product returns (for example: damaged products) as 'Restricted' stock, so it is necessary to differentiate product returns from other products.
Resolution
Based on the business need, there is a provision to manually uncheck at the time of confirming the Returns Pick Task.
This is the designed behavior.
Keywords
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