SAP Knowledge Base Article - Public

2399150 - Goal/Objective Management Report Table/Tile showing more Goal count for users than actual

Symptom

  • Goal/Objective Management Report Table showing more Goal count for users
  • Custom Youcalc Tile created from Goal/Objective Management  domain showing incorrect Goal count

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Run the Report Table or Dashboard 2.0 Tile created from Goal/Objective Management domain.
  2. Note the Number of Goals coming in report for an example user.
  3. Go to Goal Management module and see the actual number of goals/objectives assigned to the example user.
  4. Goal count in report is greater than actual count assigned to user 

Cause

Goal Management Report Table includes the "Deleted" goal by default and therefore the extra count you are seeing are the deleted goals count apart from the active one.

Resolution

In order to report on the "ACTIVE" goals only, you need to specifically exclude the deleted goals through filters.

  1. Edit the Report or Tile
  2. Go to Filters tab
  3. Select Goal schema and click "Active/Deleted" field.

1.PNG

       4. Select the Active Checkbox so that the report includes only active goals or exclude Inactive goals.

2.PNG

 

Keywords

Objective, Count, Goal, Management, Tile, Weight, Active, Deleted, more, duplicates, mismatch
, KBA , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-GM-REP , Reporting and Data Imports Exports , Problem

Product

SAP SuccessFactors HCM suite all versions