SAP Knowledge Base Article - Preview

2399199 - How to use the Draft Case function - SAP for Me


  • Create a draft case
  • Draft version of case
  • Draft cases disappear after being sent to SAP
  • Cannot save 'Reply to SAP' as draft in 'Customer Action' status 
  • Where to find the draft version of the cases
  • How to find a draft case
  • Delete a draft case



  • SAP for Me
  • Services & Support > Cases > Drafts tab


incident, draft incident, draft version of support incident, draft case , KBA , XX-SER-FORME , SAP for Me , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.