Symptom
- Create a draft case
- Draft version of case
- Draft cases disappear after being sent to SAP
- Cannot save 'Reply to SAP' as draft in 'Customer Action' status
- Where to find the draft version of the cases
- How to find a draft case
- Delete a draft case
Read more...
Environment
- SAP for Me
- Services & Support > Cases > Drafts tab
Keywords
incident, draft incident, draft version of support incident, draft case , KBA , XX-SER-FORME , SAP for Me , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview