SAP Knowledge Base Article - Preview

2399233 - Activity Search by Activity Type generates wrong results

Symptom

When search activities with a certain activity type e.g. 0000 (Appointment) or 1004 (Task), the search result also shows other activity types e.g. 0004 (Incoming E-Mail).


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Activity Search, Activity Type, PROCESS_TYPE, Interaction Object , KBA , CRM-BTX-ANA-RFW , Reporting Framework , CRM-BTX-ACT , Activity Management , Problem

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