Symptom
Some managed systems get very long response time when reading the system data in Managed System Configuration.
The timed out error may be one of the following:
- CX_AI_SYSTEM_FAULT : SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")
CX_SOAP_FAILURE : Error when processing Web service call
CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")" - CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 500 : Internal Server Error")
CX_SOAP_FAILURE : Error when processing Web Service call CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT:
Unsupported xstream found: ("HTTP Code 500 : Internal Server Error") - 500 connection timed out
For example:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
- SAP Solution Manager 7.1 SP13, or SP14, or SP15
- SAP Solution Manager 7.2 SP2, or SP3
Product
Keywords
Register ADC collector, Generate System-level Metrics, WEB Service Logical Port Creation, Introscope Host Adapter, Extractor Setup, 500 connection timed out, Managed System, Solution Manager, CX_AI_SYSTEM_FAULT, HTTP Code 500 : Internal Server Error, ICF Error when receiving the response: ICM_HTTP_TIMEOUT , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem
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