Symptom
Users with invalid or wrong password receives same message as inactive users, when trying to log in.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Using an active test user, try to login using a wrong password
- Notice the message that says the password or username is invalid
- On administration LMS interface, inactivate the test user
- Try to login with the user again and notice that the same message from step 2 is displayed
Cause
There are some labels that control the type of error message displayed on each case:
- error.Login.User.Failed
- error.PWS.Login.Invalid
- error.PWS.Login.StudentNotActive
Resolution
- Navigate to References > Geography > Labels
- Search for the label ID 'error.PWS.Login.StudentNotActive' and edit it
- Click on Locales tab and change the message for any locales you desire
Please review below some screenshots that illustrate these.
Keywords
Change Login failure Text for inactive User, Inactive user receives same message as invalid user, Invalid user login, Inactive user login, error.Login.User.Failed, error.PWS.Login.Invalid, error.PWS.Login.StudentNotActive , KBA , LOD-SF-LMS-LAN , Language Packs & Translation , Problem
Product
SAP SuccessFactors Learning 1611
SAP Knowledge Base Article - Public