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2399627 - 'Exception occurred while trying to fetch report' report error generated

Symptom

When a user selects a report that they wish to run, the following error is generated:

Error

Please report the following error to your system administrator:

com.plateausystems.elms.util.helper.ElmsFinderException: Exception occurred while trying to fetch report with id: 450
 at com.plateausystems.elms.bo.customreport.impl.CustomReportServiceImpl.getReportDesignVOX(CustomReportServiceImpl.java:1442)
 at sun.reflect.GeneratedMethodAccessor4389.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:601)
Caused by: com.plateau.common.reportservice.impl.ReportEngineException: parameterHandle is null: task=org.eclipse.birt.report.engine.api.impl.GetParameterDefinitionTask@100e6de3 scalar=org.eclipse.birt.report.engine.api.impl.ScalarParameterDefn@23505a51 report=org.eclipse.birt.report.engine.api.impl.ReportRunnable@70598df3

2399627 - Error when report selected - Exception occurred while trying to fetch rep

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Plateau Report Designer (PRD)

Product

SAP SuccessFactors Learning all versions

Keywords

Exception occurred while trying to fetch report with id; Plateau.library; PRD; report error; report parameter; , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , Problem

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