SAP Knowledge Base Article - Public

2399737 - Form Info button does not display - Performance Management

Symptom

Form Info button not display on form action list even ‘disable info button’ not enabled.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

1. Uncheck ‘Disable info button’ in Form Template Settings.

2. Info button still not display on form list

info button.PNG

Resolution

Please go to Provisioning > Company Settings page, uncheck "Hide Hierarchy" flag. Then the information button (blue icon) will show on form list page under Action column.

HIDE.PNG

If you have no provisioning access, please raise an case to request Support team to enable/disable this feature.

Keywords

form info button missing , KBA , LOD-SF-PM-SYS , System Performance , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Performance & Goals all versions