Symptom
Form Info button not display on form action list even ‘disable info button’ not enabled.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
1. Uncheck ‘Disable info button’ in Form Template Settings.
2. Info button still not display on form list
Resolution
Please go to Provisioning > Company Settings page, uncheck "Hide Hierarchy" flag. Then the information button (blue icon) will show on form list page under Action column.
If you have no provisioning access, please raise an case to request Support team to enable/disable this feature.
Keywords
form info button missing , KBA , LOD-SF-PM-SYS , System Performance , Problem