Symptom
- The LMS_ADMIN configuration to enable Item Recommendations has been enabled (enableitemRecommendations=true)
- Only Recommended Items is displayed, but not Recommended Programs in the Related section of Assignment Profiles
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Logon to LMS Admin
- Navigate to System Admin > Configuration > System Configuration > LMS_ADMIN > set enableitemrecommendations=true
- Navigate to Users > Assignment Profile > Search and Open any assignment Profile > You will only see "Recommended Items" under related
Cause
This is because there are missing workflows in the Role assigned to the Admin who is logged into LMS Admin
Resolution
- Navigate to System Admin > Security > Role Management
- Search for the Role assigned to you or Admins who should get access to "Recommended Programs"
- Select Workflows and click "Add one or more from the list"
- Add the following workflows:
- User Management
- "View Assignment Profile Recommended Programs"
- "Edit Assignment Profile Recommended Programs"
- Search
- "Search Program"
- The green plus symbol (+) will not appear in the Recommended Programs related list if this workflow is not provided
- Click "Apply Changes"
- Now when you go back to assignment profile you should be able to see "Recommended Programs" as well
*If the Recommended Programs option is still not visible on the Assignment Profile, then make sure Recommended Programs is set to display under Record Configuration (System Admin >> Configuration >> Record Configuration >> Assignment Profile >> Related Info).
Keywords
SF SuccessFactors LMS Learning enable item program recommendations enable item recommendations LRN-13242 Program Item Recommendation Item assignment profile ap unable cannot to add recommended green plus + missing display not appear see gone , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ASP , Assignment Profile , Problem