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2400856 - 403 Access denied using Permission file in icm/HTTP/auth_<xx>

Symptom

  • Trying to access ICM/SAP Web Dispatcher results in the error page. If icm/HTTP/error_templ_path is not set, you will see "403 Access denied" like below:


403AccessDenied.png

 If icm/HTTP/error_templ_path is set, the customized error page will be displayed. The image below shows a default error page (ICMERR-EDEFAULT.html):

"Our service is not available at the moment. Please try again later. "

serviceisnotavailable.png

Then, check the dev_icm or dev_webdisp trace. It says:

<level 1 trace>

[Thr 15688] *** ERROR => Permission denied: request not on secure protocol {0000000b} [http_auth.c 1470]

<level 2 trace>

->icm/HTTP/error_templ_path is not set:

[Thr 18284] HttpAuthHandler: permission denied: request not on secure protocol
[Thr 18284] *** ERROR => Permission denied: request not on secure protocol {00000007} [http_auth.c 1470]
[Thr 18284] HttpPlugInWriteErrorText: check for error templates in "C:\SapWorkDir\exe\sapwebdisp\data\icmandir/error_templ"
[Thr 18284] HttpPlugInWriteErrorText: return static error for "Permission denied" (-13)
[Thr 18284] HttpPlugInWriteErrorText: templ_path: C:\SapWorkDir\exe\sapwebdisp\data\icmandir/error_templ, err_idx: -1

->icm/HTTP/error_templ_path is set:

[Thr 140086648436480] HttpAuthHandler: permission denied: request not on secure protocol
[Thr 140086648436480] *** ERROR => Permission denied: request not on secure protocol {00051f35} [http_auth.c 1470]
[Thr 140086648436480] HttpPlugInWriteErrorText: return content of file "C:\SapWorkDir\exe\sapwebdisp\data\icmandir\error_templ\ICMER
R-EDEFAULT.html" for error: "Permission denied" (-13)


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Environment

  • ICM or SAP Web Dispatcher. The parameter icm/HTTP/auth_<XX> is activated.

Keywords

Permission denied, request not on secure protocol, icm/HTTP/auth PERMFILE , KBA , BC-CST-IC , Internet Communication Manager , BC-CST-WDP , Web Dispatcher , Problem

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