Symptom
You are trying to release the Customer Demand against Sales Order XYZ (XYZ represents the Sales Order ID), and when you release the Order Line Item, the quantities are released partially even though you have enough of the affected Product in your Inventory to satisfy the Demand in a single delivery.
Environment
SAP Business ByDesign all versions
Reproducing the Issue
- Go to Outbound Logistics Control workcenter.
- Customer Demand view.
- Find Sales Order XYZ.
- Select the Sales Order Line item.
- In the Details section go to Schedule Lines.
You will notice that the Requested Quantity is N (N represents the Quantity requested in the Sales Order) , but the Quantity Released or Confirmed are in partial Quantities like N1, N2, N3 (N1, N2, N3 represents sub sum of N) and so on.
Cause
You have maintained the Delivery Rule for Individual line itemof the Sales Order XYZ as Multiple Deliveries, therefore the Product is shipped in multiple times in smaller Quantities.
Resolution
System is behaving as expected. In case you do not like to receive the Line Item in Multiple Deliveries, you need to change the Delivery Rule of the Line Item to Single Delivery-Full Quantity.
See Also
Kindly refer to the Help center document 'Sales Orders Quick Guide' for more details.
Keywords
Sales Order, Customer Demand, Multiple Deliveries, Schedule Lines. , KBA , sales order , customer demand , schedule lines , multiple deliveries , AP-CR-CR , Customer Requirement , How To